Last Updated: 18 September 2026
At Morecal.in, we aim to provide a smooth and reliable delivery experience for every order. This Shipping Policy explains how we process, dispatch, and deliver products purchased through our website.
By placing an order on Morecal.in, you acknowledge and agree to the terms described below.
1. Shipping Coverage
We currently ship orders to locations across India, subject to serviceability by our shipping and logistics partners.
Delivery availability may depend on the destination PIN code, courier coverage, product availability, and other logistical conditions.
Some remote or restricted locations may require additional delivery time or may not be serviceable.
2. Order Processing Time
After you place an order, we process it for dispatch.
Orders are generally processed within [1–2 business days] after successful order confirmation.
Processing time may be longer during:
- Sales and promotional periods
- Holidays or public holidays
- High-volume order periods
- Unexpected operational or logistical disruptions
- Product availability issues
Orders are not normally processed or dispatched on non-business days.
3. Estimated Delivery Time
Once an order has been dispatched, the estimated delivery time is generally:
[3–7 business days]
Delivery time can vary depending on:
- Delivery location
- PIN code
- Courier availability
- Weather conditions
- Traffic and transportation conditions
- Regional restrictions
- Public holidays
- Unforeseen logistical circumstances
The delivery estimate provided at checkout or after dispatch is an estimate and not necessarily a guaranteed delivery date.
4. Shipping Charges
Applicable shipping charges, if any, will be displayed during the checkout process before you complete your purchase.
Depending on the order, location, promotions, or other applicable conditions, Morecal.in may offer:
- Free shipping
- Flat-rate shipping
- Location-based shipping charges
- Shipping charges calculated according to applicable order conditions
Any applicable shipping charges will be communicated before the order is placed.
5. Order Confirmation
After successfully placing an order, you may receive an order confirmation through the contact details provided during checkout.
Please check your order details carefully, including:
- Name
- Phone number
- Shipping address
- PIN code
- Ordered products
- Quantity
If you identify an incorrect shipping address, contact us immediately.
Once an order has been dispatched, changes to the delivery address may not be possible.
6. Order Dispatch
Once your order has been packed and handed over to the shipping partner, you may receive a dispatch or shipping notification containing tracking information where available.
The tracking information may take some time to become active after the shipment has been handed over to the courier.
7. Tracking Your Order
Where tracking is available, customers can use the tracking information provided by the shipping or logistics partner to monitor the shipment.
Tracking updates are provided by the respective courier or logistics service and may occasionally take time to update.
Morecal.in is not responsible for delays in third-party tracking updates.
8. Delivery Attempts
Our shipping partners may make multiple delivery attempts depending on their operational procedures.
Please ensure that:
- Your phone number is reachable.
- Someone is available to receive the package where necessary.
- The delivery address is complete and accurate.
If a shipment cannot be delivered because of an incorrect address, unavailable recipient, unreachable phone number, or repeated failed delivery attempts, the shipment may be returned to the sender.
Additional charges may apply for re-shipping where applicable.
9. Delayed Shipments
Although we work to ensure timely delivery, unexpected delays may occur due to circumstances beyond our reasonable control, including:
- Severe weather
- Natural disasters
- Transportation disruptions
- Courier operational issues
- Strikes or service interruptions
- Government restrictions
- Public holidays
- High shipment volumes
- Incorrect or incomplete address information
In case of a significant delay, please contact our customer-support team so that we can assist you.
10. Lost or Missing Shipments
If your order appears to be lost or has not been delivered within a reasonable period after the expected delivery date, please contact us.
We may coordinate with the relevant courier or logistics partner to investigate the shipment status.
The resolution may depend on the courier investigation and applicable circumstances.
11. Damaged Package at Delivery
If the outer package appears visibly damaged at the time of delivery, we recommend checking the package and product carefully.
Where appropriate, take clear photographs or videos of:
- The outer packaging
- Shipping label
- Damaged areas
- Product condition
If the product itself is damaged, contact us as soon as possible according to our Refund & Return Policy.
12. Wrong or Missing Product
If you receive:
- A wrong product
- A different product from the one ordered
- A missing product
- Missing accessories or parts
please contact us as soon as possible.
Provide your order number along with clear photographs or videos where requested so that we can investigate the issue.
Any approved return, replacement, or refund will be handled according to our Refund & Return Policy.
13. Cash on Delivery Orders
For Cash on Delivery orders, if COD is available for the applicable product and PIN code, the required amount must be paid to the delivery partner at the time of delivery.
COD availability may vary depending on the delivery location, product, order value, and logistics partner.
14. International Shipping
At present, Morecal.in primarily ships products within India.
International shipping is not currently offered unless specifically stated otherwise on the website.
15. Address Changes
Customers should carefully verify the shipping address before placing an order.
To request an address change, contact us as soon as possible after placing the order.
Address changes cannot always be guaranteed, particularly once the order has been packed or dispatched.
16. Multiple Products in One Order
If an order contains multiple products, they may be shipped together or separately depending on product availability, warehouse handling, packaging requirements, and logistics arrangements.
If products are dispatched separately, you may receive separate tracking details.
17. Shipping Partner
Orders may be delivered through third-party courier and logistics providers selected by Morecal.in.
Courier assignment may vary depending on the delivery location, serviceability, product, availability, and operational requirements.
18. Delivery to Remote Areas
Deliveries to certain remote, rural, difficult-to-access, or restricted locations may take longer than standard delivery estimates.
Additional shipping charges may apply in certain circumstances where communicated before dispatch.
19. Refunds Related to Shipping
Shipping charges, where applicable, may not always be refundable.
Refund eligibility will depend on the reason for the return or cancellation and the terms of our Refund & Return Policy.
Where a refund is approved, the applicable refundable amount will be communicated to the customer.
20. Contact Us
For questions regarding shipping, delivery, tracking, or an existing order, please contact us:
Morecal.in
Email:
info@morecal.in
Phone:
+91 96255 65957
Business Hours:
Monday – Saturday, 11:00 AM – 7:30 PM
Address:
677, 1st Floor, Gali Nal Bandan,
Chota Bazar, Kashmere Gate,
Delhi – 110006, India
21. Changes to This Shipping Policy
Morecal.in may update or modify this Shipping Policy from time to time to reflect changes in our delivery processes, logistics partners, services, or operational requirements.
Any updated version will be published on this page with a revised Last Updated date.